Ironically this sentiment reminds me of some people's struggles with the iPad, or iOS or macOS even. In one perspective they might be simplified vs whatever OS they're used to, but they're also sufficiently different enough that you could kinda consider them complicated in their own unique way. Any time you use a different system than you're familiar with it's a recipe for at least some frustration.But something about technology causes a subset of people to just completely give up and delcare it's the technology's fault for being complex in the first place. One solution to that is to meet those people where they are, no matter what gets discarded, left behind, dumbed down, or simplified as a result. The iPad has brought a form of that idea forward—safety and simplicity as a goal—and found success, and I am not trying to fault that or fault anyone who found solace in how the iPad operates. Or certainly not think lesser of anyone here or elsewhere who achieves great things on an iPad just as it is. As I said above, there is a certain responsibility for technology, because of its importance in society and day to day life, to meet people where they are. I may personally think people shouldn't fear the complexity of technology (or any complex system or workflow), but I would never fault anyone for at least trying.
The iPad is in a weird and unique space cause macOS is right there with all the baggage and expectations of it, so it kinda feels like the iPad can't just be its own thing with its own trajectory for some people. Not that it can even entirely do that regardless due to the shared iOS roots.