TL;DR. What frameworks do your infrastructure teams use to prioritize tasks and track goals? Scrum? Kanban? Random phone calls?
I develop and support on-prem vCenter installs and cloud-based Azure systems. I work closely with security, networking, and help desk. We support a large number of developers and users. My official title is "Systems Engineer," but it's similar to Site Reliability Engineer or plain-old Sysadmin.
I started a new job a few months ago. At my old job, we implemented Scrum. It worked wonderfully. I watched the team's productivity skyrocket, along with customer satisfaction and our morale. We were a good, dedicated bunch of engineers before Scrum, but afterwards we were rock stars.
This new job has no project management at all. I'm once again with a really good team of smart and hard-working people. But we're hurting because we plan everything ad-hoc. No priority list, no periods of performance, no set goals. The junior members grab the newest break/fix tickets from the help desk. The senior members fix whatever leadership is yelling about today.
Leadership is interested in hearing my thoughts about Scrum and prioritization. What do your teams use to track your work? Have you adapted a specific framework like Scrum or Critical Chain? Have you developed something in-house? Do you play it by ear? I'm curious to see how other people do it.
I develop and support on-prem vCenter installs and cloud-based Azure systems. I work closely with security, networking, and help desk. We support a large number of developers and users. My official title is "Systems Engineer," but it's similar to Site Reliability Engineer or plain-old Sysadmin.
I started a new job a few months ago. At my old job, we implemented Scrum. It worked wonderfully. I watched the team's productivity skyrocket, along with customer satisfaction and our morale. We were a good, dedicated bunch of engineers before Scrum, but afterwards we were rock stars.
This new job has no project management at all. I'm once again with a really good team of smart and hard-working people. But we're hurting because we plan everything ad-hoc. No priority list, no periods of performance, no set goals. The junior members grab the newest break/fix tickets from the help desk. The senior members fix whatever leadership is yelling about today.
Leadership is interested in hearing my thoughts about Scrum and prioritization. What do your teams use to track your work? Have you adapted a specific framework like Scrum or Critical Chain? Have you developed something in-house? Do you play it by ear? I'm curious to see how other people do it.
