Problem updating Plex Media Server (Windows) to latest version

Jump to latest Follow Reply
P

Papageno

Ars Tribunus Angusticlavius
8,834
Subscriptor
  • #1
    Mods, not sure if this belongs in the Audio-visual forum--if so please move

    Hi all, don’t know how many of you are running Plex on a Windows 10 x64 machine but for the first time in my experience, the server software won’t update. I tell it to download and install the update on the host machine, but it stays on the old version. I’ve posted about this on the subreddit and we’ll see what happens.
    Anyone else finding the update to Plex MS v. 1.40.3.8555 problematic?

    EDIT: Or maybe it's supposed to happen by itself? Per the details-- maybe Auto Update means as long as the PC is on and connected to the internet the thing will just update itself at some point?:

    Version 1.40.3.8555
    New
    (Auto Update) 32 bit installations of Plex Media Server running on 64 bit windows will be upgraded to 64 bit installations via auto update. (PM-1102)
    (Web) Updated to 4.129.1
     
    Last edited:
    L

    Lord Evermore

    Ars Scholae Palatinae
    1,490
    Subscriptor++
  • #2
    Papageno said:
    maybe Auto Update means as long as the PC is on and connected to the internet the thing will just update itself at some point?
    Click to expand...
    That is the generally accepted definition of "auto". But I've never run into an application or OS that won't immediately pull whatever updates are available when you press "update now", and force you to wait for it to happen automatically. The only thing I can imagine happening here is a rolling availability, where your particular machine isn't being permitted to access it, but usually if a system can see an update is available, then it can download it and if the "roll" hasn't reached you yet then it's not shown as available. Maybe Plex does it weirdly.
     
    P

    Papageno

    Ars Tribunus Angusticlavius
    8,834
    Subscriptor
  • #3
    Lord Evermore said:
    That is the generally accepted definition of "auto". But I've never run into an application or OS that won't immediately pull whatever updates are available when you press "update now", and force you to wait for it to happen automatically. The only thing I can imagine happening here is a rolling availability, where your particular machine isn't being permitted to access it, but usually if a system can see an update is available, then it can download it and if the "roll" hasn't reached you yet then it's not shown as available. Maybe Plex does it weirdly.
    Click to expand...

    On the subreddit first someone suggested I "reboot PMS, Stop PMS if running" and use this tool ( https://github.com/ChuckPa/PlexDBRepair ) to verify database integrity. I took a look at that page and couldn't even figure out how I'd run the tool on the Windows 10 Ultimate Pro machine in question. I think that tool assumes you're running it on some sort of dedicated box, whereas my server is running on my old main PC.

    Another person suggested something much more my speed: manually uninstall the old 32-bit version, then download and install the latest 64-bit version.

    EDIT: That last thing worked like a charm.
     
    Last edited:
    L

    Lord Evermore

    Ars Scholae Palatinae
    1,490
    Subscriptor++
  • #4
    Most application makers are abandoning 32-bit. Some just to eliminate the need to manage two code paths even if the app works fine with small amounts of RAM, but for Plex I imagine the performance can be much better if the server process has access to more than 2GB of RAM (depending on the actual usage pattern). I'm surprised they even make a 32-bit version still, given that every common CPU for Windows for two decades has supported 64-bit and Microsoft stopped even making 32-bit Windows with Windows 11. At some point they have to cut off the laggards who might be running such an old system that it only does 32-bit.

    Also there is no Windows 10 Ultimate. :)
     
    P

    Papageno

    Ars Tribunus Angusticlavius
    8,834
    Subscriptor
  • #5
    Lord Evermore said:
    Most application makers are abandoning 32-bit. Some just to eliminate the need to manage two code paths even if the app works fine with small amounts of RAM, but for Plex I imagine the performance can be much better if the server process has access to more than 2GB of RAM (depending on the actual usage pattern). I'm surprised they even make a 32-bit version still, given that every common CPU for Windows for two decades has supported 64-bit and Microsoft stopped even making 32-bit Windows with Windows 11. At some point they have to cut off the laggards who might be running such an old system that it only does 32-bit.

    Also there is no Windows 10 Ultimate. :)
    Click to expand...

    You're right about the Ultimate -- that was a Windows 7 designation -- my Win 10 Pro was licensed since it was an upgrade from Windows 7 Ultimate, which I got for free for attending a launch event for vaguely defined "computer professionals" or something. If you can believe it, the disc that came in the sleeve at the event only had the 32-bit version and they sent the 64-bit disc along later.
     
    You must log in or register to reply here.
    Jump to latest Follow Reply
    Jump to latest Follow Reply